Referrals for Service
For hospital inpatient referrals,
Identify if client has a qualifying insurance provider:
1- Molina Medicaid
2- Superior Medicaid
3- Amerigroup Medicaid
4- United
5- Community First
If the client has Medicare, in addition to Medicaid, our
office can verify eligibility.
Referral Steps:
1- Contact one of our Team Leads.
San Antonio 210-255-2425, Fax 210-334-0936
Houston 281-783-4511, Fax 281-715-4465
Dallas 972-677-3702, Fax 972-677-3722
Fort Worth 817-856-2232, Fax 817-851-1303
2- Provide basic information so the Team Lead can
determine if the client meets criteria for case
management services.
Name
Date of Birth
Medicaid Number
Diagnosis
Hospitalizations in the past 2 years, if available
Does client need an outpatient psychiatrist
Reason client needs case management
Fax the client face sheet to the Team Lead
3- Our Team Lead will schedule a time to meet the
client for an assessment and discussion of our
services, while still in the hospital if the client is
referred while inpatient.
4- If the client agrees to receive services, the Team
Lead will coordinate with the referring hospital staff
the discharge date and time so a case manager can
help them transition from the hospital to their home
at discharge. We request discharges no later than
3:00 p.m., if possible, because of the time needed to
get prescriptions filled at the pharmacy, discuss
immediate needs and plans with the client, and help
them settle at home. We understand at times a client
may not be able to discharge before 3:00 p.m., and
we will still do our best to coordinate a successful
transition back home.